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What is my voicemail greeting and how can I change it?

Your greeting plays when a caller reaches your mailbox. To show callers that you are actively using your mailbox, you should change your greeting regularly. Your greeting should contain the following information:

  • your name
  • your availability status, and
  • additional options available to your callers.


You can create additional greetings to activate under special circumstances. For example, you might create a special greeting to play while you are on an extended vacation, and will not be able to retrieve your messages for several days.

To further personalize your mailbox, you can set up time-dependent greetings to play at a specific time or called-number greetings to play based on a specific telephone number.

To review your current greeting:

  • From the Main Menu, press 3.
  • Press 1 to hear the greeting.

To change your greeting:

  • From the Main Menu, select option 3.
  • Press 2 and speak your new greeting.
  • Press # to stop recording.